The Jamaica Travel Specialist Program, A One Love Rewards Program, serves as a dedicated training platform for the travel agent community to become experts on the destination.

The program uses vibrant, colorful online pages that take the agent into the heart of the destination, providing insider knowledge about the island while showcasing its rich history and lovable people.

To become a graduate of the Jamaica’s One Love Rewards Program, visit the website, create and register your profile then compete the course.

Already a Graduate? Access your Account by clicking on “Login” and typing your email address and password. If your password is not recognized, click “Forgot password?”. You will receive a message advising you that a link has been sent to your email address. Retrieve the link from your email, click on the link and type in your password.

A Downloadable Graduate Diploma Once you have completed the course and graduated, a downloadable graduate diploma will become available on your profile. If you are already a graduate, you should see the diploma icon. Click on the icon to download and print your diploma.

Keeping Your Profile Updated 1. Go to 2. Go to the “My Profile” link at the bottom of the home page and click “Enter” 3. Proceed to make changes Remember, only you can make changes to your account. Keeping your information up to date ensures that we are able to remain in contact with you. The email address under which you are registered in your One Love Rewards Account is your unique identifier. When communicating with us, or when completing registration forms for seminars, fam trips, etc., make every effort to use this email address.

How To Record Your Bookings: Log on to, enter your email and password, then click on the “Enter” tab under “Rewards” to start recording your bookings. Reminder – the deadline to record your bookings in your account is the 15th day of the following month of your clients’ departure date. For example, if your clients are arriving in Jamaica in May, you have from the date the booking is confirmed until June 15th to record the information.

Cash Reward For the Top-Booking Travel Agent of the Month Each month, a check for three hundred (US$300.00) will be presented to the agent who has the most recorded bookings for that month. (Minimum of 10 bookings required).

Earn Points to Shop in the One Love Rewards Online Store by Recording Your Bookings Use points accrued from your recorded bookings to order products & services from the online reward store.

Listing on Agent/Agency contact information listed on the “Find a Travel Agent” on In order for you to be listed on the website- Travel Agent Locator, you will need to become a member of the Jamaica Tribe (information on how to become a member is on the Jamaica Travel Specialist Site).

Jamaica’s Monthly E-Newsletter, which lists deals across the island for clients to consider

Independent Site Inspections If you are visiting Jamaica and would like to use the opportunity to conduct site inspections of hotel properties, the JTB will assist in arranging this on your behalf. Email request to your JTB representative at least two weeks prior to your trip. Properties must be located in the resort area where you are staying. Your request should include:

  1. Your travel dates 2. Property where you will be staying 3. Date/time you are available for the site inspections 4. List of up to 4 properties you would like to see. Meet and Greet Courtesies Our on island complimentary Meet & Greet courtesies at the Montego Bay Airport for our Jamaica Travel Specialist and one (1) guest travelling on the same date/flight where you will be escorted through Immigration and Customs. This welcome courtesy, provided by the Jamaica Tourist Board, is based on availability at the time of request. Agent must have recorded a minimum of three (3) bookings within the previous 12 months in order to qualify. To secure the JTB Meet & Greet Courtesies, Email your interest at least two weeks prior to departure to Heather at A format will be sent to you for completion and processing. Destination Wedding – Arrival Courtesies For Bride/Groom Clients For those getting married in Jamaica; our on island Complimentary Meet & Greet Courtesies where Bride & Groom Clients are escorted through Immigration and Customs only at the Montego Bay Airport. This service, provided by the Jamaica Tourist Board, is based on availability at the time of request. Agent must have recorded a minimum of three (3) bookings within the previous 12 months in order for the clients to qualify for the service. Email your request approximately two weeks prior to departure to Heather at Your request should include: 1. Arrival date 2. Flight details 3. Name of Bride & Groom 4. Host Hotel 5. Ceremony Date

Top 50 agents & companions invited to attend the Annual ‘White Affair’ Awards Weekend. Bookings recorded and travelled between October 1 of the previous year and September 30 of the current year will be verified and counted towards your eligibility to become one of Jamaica’s Top 50 Booking Agents for the current year. The JTB covers the cost of your trip, including air and accommodations. Companions are required to cover their own airfare.

Know Your JTB Representative Your JTB representative covers the area where YOU physically work/reside, not necessarily where your host agency is located. For a list of the JTB Sales Team members and the territories they cover, log on to your account on and click on “Library/Resources,” then the “Jamaica Tourist Board – USA Overseas Head Office” tab to download the PDF file.

Visit our latest digital marketing tool,, designed specifically with our Jamaica Travel Specialists in mind, as we continue to seek ways to strengthen the relationship with you, our most valuable partners in the promotion of
Destination Jamaica, The Home of All Right!